Enterprise Care can tailor a workshop to suit all your organisation's human resources needs. After being fully briefed on your requirements, our highly-skilled consultants will develop a workshop for your Board and/or staff that will deliver exceptional outcomes.

Topics that could be covered include:

Constructive Conflict Resolution

  • The causes of conflict
  • Conflict resolution steps
  • Conflict resolution competencies
  • Emotional Intelligence
  • Stress management
  • Skills practice

Dealing with Difficult Interpersonal Relationships

  • Understanding the differences in people
  • Understanding what your interpersonal style is
  • Learning to identify the interpersonal style of other people
  • Understanding how to modify your style to make the relationship more productive

Job Evaluation

  • Linking job evaluation to organisational strategy
  • Articulating role purpose & objectives
  • Developing a position description
  • The Job Evaluation process

Problem Solving

  • What is problem solving?
  • Innovative Problem-solving techniques and strategies
  • Action planning for implementing innovative solutions
  • Personal characteristics of excellent problem solvers
  • Main barriers to innovative thinking

Staff Selection and Recruitment

  • Identifying effective recruitment strategies
  • Legal considerations
  • Preparing position descriptions and selection criteria
  • Interviewing preparation and techniques
  • Effective interview questions
  • Reference checking
  • Making an offer of employment

Effective Performance Management

  • A model of performance and performance management
  • Developing a performance plan
  • Reviewing the job context
  • An outline of performance conversations
  • Key Performance Indicators (KPIs)
  • Planning for the future

Practical Project Management

  • Components of project management
  • Project feasibility and scope
  • Project plan and implementation
  • Managing the project, financial budgeting, risk analysis
  • Managing contracts
  • Team development
  • Performance indicators
  • Time management
  • Post implementation review

Please call our expert consultants to get an obligation free quote for all of your people and performance management needs.